1. Telephone Lead Capture Agent
The Telephone Lead Capture Agent connects to our central switchboard and acts as the first point of contact for potential customers. It collects essential information such as the customer’s name, phone number, email address, and reason for enquiry before forwarding the information to your business. This ensures every enquiry is captured and documented.
2. Web AI Agent
The Web AI Agent is installed on your website and can also be accessed through email signatures, QR codes, social media, and advertising campaigns. It engages visitors 24 hours a day, answers questions, gathers customer information, and helps convert website visitors into qualified leads.
3. FAQ AI Agent
The FAQ AI Agent is trained using your business’s publicly available information and additional instructions provided during consultation. It answers customer questions regarding products, services, operating hours, pricing structures, procedures, and common enquiries while remaining within the guidelines established by your business.
4. Spreadsheet AI Agent
The Spreadsheet AI Agent uses a business-managed spreadsheet as a live knowledge source. Business owners can update products, services, pricing, fees, promotions, availability, and other information at any time. The AI Agent then uses this information to provide accurate and current responses to customers.
5. Qualified Leads AI Agent
The Qualified Leads AI Agent focuses on gathering detailed customer information including name, address, phone number, email address, interests, project requirements, preferred contact times, and appointment preferences. It produces structured lead reports that allow businesses to prioritise and follow up with potential customers more effectively.
6. Email AI Agent
The Email AI Agent monitors incoming enquiries and converts email conversations into detailed summaries and reports. It identifies customer requirements, extracts key information, highlights buying intent, and provides recommended actions, helping staff respond more quickly and consistently.
7. Data Entry AI Agent
The Data Entry AI Agent eliminates much of the manual administration associated with customer records. Staff can paste emails, forms, notes, and correspondence into the system, which then organises the information into structured formats suitable for databases, spreadsheets, CRMs, or internal record-keeping systems.
8. Marketing & QR Code Agent
This agent assists businesses with lead generation by creating QR-code-based campaigns that direct customers to the Web AI Agent. It supports advertising initiatives and provides additional pathways for customers to engage with the business.
9. Reporting & Business Intelligence Agent
The Reporting Agent combines information from telephone enquiries, website interactions, emails, and customer communications to provide detailed business insights. It helps identify trends, customer interests, common questions, lead quality, and opportunities for business improvement.
Together, these AI Agents create a complete business automation ecosystem that captures leads, answers enquiries, organises information, reduces administration, and helps businesses respond to customers faster and more effectively.